Welcome to Access Orlando's Customer Support Center. A place for new users and also more experienced users to learn more about Access Orlando's services.

If you have not already read it, please read our Acceptable Use Policy for all Users and our Privacy Policy

• Settings and Dialup Numbers
• Buying a new computer or need to setup again? Print our setup information
• Popular E-Mail Software Configuration Help
• Email that you did not request (or at least agree to receive) is SPAM.
  DO NOT SEND unsolicited mass email! See our Acceptable Use Policy for more information.
  If you receive this type of email, fight back with SpamCop
• Domain Name Registration is as easy as 1-2-3
  

  Click below for Easy Registration!

  1) Click the Easy Registration icon on the left to start your registration process. Be ready with a credit card. 2) After you have registered your domain email ipreq@ao.net to have Access Orlando setup your domain on our server. (This will start your billing period, see Web Services for pricing). In the email include your Name, Phone Number, the Domain Name and the username of the Access Orlando dialup account you want to use for FTP. (You must have either an Access Orlando dialup or email account, see Dialup Accounts for pricing.) Please allow at least one business day for processing. 3) Read Setting up your domain on Access Orlando

• Popular FTP Software Setup Help
• Personal Web Page Publishing Help
• Setting up your domain on Access Orlando
• A window pops up that says "Certificate Expired" what does that mean?
  Your Security Certificate from the website you are at has expired, to find out about it:
  • In Communicator, while viewing the secure page, press the "Security" button on the toolbar.
  • In MSIE, while viewing the secure page, select "File->Properties->Security".
• Drivers and Firmware for Modems

If you are still having trouble you can call our Tech Support line at: 407-541-0773